Support

For live remote assistance, please contact us at (707) 257-8912 to schedule an appointment. *Only use the link when instructed by our technical support staff. CLICK HERE for Remote TechSupport

Contact Elypsis Technical Support: (707) 257-8912 or use the incident form.

Got an idea for new product software or an enhancement on existing software? click here and let us know.

Submit an Incident Electronically

Name:
Company:
Telephone:
Email:
Urgency:	- Critical - Non-Critical
My support Issue is regarding: (please check all that apply)
- Elypsis Winery (Navision) - Elypsis Retail (RMS) - Dynamics SL (Solomon) - Elypsis WineClub Manager - Reporting - CRM - Other
Brief Description of Issue:

At Elypsis, we believe that customer support and delivering on our commitments is job one! We are dedicated to ensuring your complete satisfaction with the products and services we provide. Support requests and inquires can be made via e-mail and telephone by emailing ehelp@elypsis.com or calling 707-257-8912.

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Business Hours:
Our call center is open and available to receive inquiries between 8:00am to 5:00pm PST. We are closed on weekends and holidays. Should you require extended support outside of these hours, we offer a premium support plan which covers evenings, weekends, and holidays with a call back commitment one hour.

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*Business PLUS support available for those that need extended hours and weekend support.
Please contact esales@elypsis.com for pricing and plan information.